Terms and Conditions Email Help Service Your account will be active for the specified number of email questions or the amount of time whichever is exhausted earlier. One email can consist of multiple questions. However, each individual question will be counted separately. In case you ask a related query in response to a specific question, we will respond to the same free-of-charge once. But we hold the right to decide whether the query is "related" to the original question. We guarantee 24 hours response time, provided the question is within the respective academic curriculum. If we fail to answer a question in 24 hours, we will add 2 more questions to your account. All disputes arising out of this service will be settled within the jurisdiction of Delhi.